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- Stone Soup Cafe

399 Main St, Greenfield, MA 01301 -- (413) 422-0020

Community Guidelines

The Stone Soup Café board, staff, and volunteers strive to conduct ourselves in a responsible and ethical manner. By having guidelines we create a space that is safer for everyone. We collaborate to achieve the Café’s mission, uphold the Café’s values, and work to maintain a positive, respectful and constructive tone throughout the Café.

At the Café, we all agree to:

  • Treat everyone with dignity, respect, and kindness. Help the Café be a welcoming environment for everyone. Facilitate a climate of trust and mutual support through relationships focused on respect. Communicate with language that is inclusive and compassionate. Recognize that most people are doing the best they can.

  • Respect others’ boundaries. Avoid forcing personal values, beliefs, and behaviors on others. Instead, strive to exchange knowledge and build relationships. Stay curious and open to learning new things! Listen to understand.

  • Work with mindful intention and ask for clarification if confused. Asking for help is celebrated!

  • Use your good judgment in terms of your own physical condition, and do not come in if you are sick, or have any condition that could negatively impact on your ability to deliver quality services.

  • Remember that volunteers are not rule-enforcers or gatekeepers; Volunteers are helpers. At times, volunteers may have to clarify information or a policy, but try and do so with a smile. If a rule needs to be enforced, get a staff person.

  • Try to resolve conflicts with direct and respectful conversation.